WINNIE WUThe Clinic Project

Practical AI for Clinics

AI training for allied health clinic owners and managers. Learn it at your own pace, then build it with us in the room.

Most clinics have one person using AI well, usually the owner. This is for owners and managers who want an AI system that knows their clinic, holds their standards and takes on the repeat work. You can learn it at your own pace through the course. Or you can do the course and then build it in person at the Co-Building Day, so you leave with a system running in your clinic.

“If you can train a person to do it in your clinic, you can train AI to do it too.”

Your team is probably already using AI.

The question is how. In most clinics it is used without shared rules: no common understanding of governance, prompting or what AI can actually do for a clinic. Sometimes patient or business information goes places it shouldn't, and the owner never knows. Most clinics also have no AI policy that would cover them if something went wrong.

AI worth building sits in the middle.

Every agent and automation is weighed against five things. If it doesn't land in the middle, we don't build it.

Worth building Patientexperience Practicalsavings Fewer errors,lighter load Qualityassurance Team on thehuman side
Patient experienceFaster replies, consistent information, nothing lost between the front desk and the treatment room.
Practical savingsTime or money saved in the everyday running of the clinic.
Fewer errors, lighter loadLess human error, fewer things missed, and load that is managed instead of carried.
Quality assurancePrecision, accuracy and standards that hold as you grow.
Your team on the human sideSo they can focus on the patient. You don't need a person for the repetitive, recurring tasks.

Strategy first, AI last.

Learning to use AI is the easy part. Knowing what to build, and whether it should be built at all, is where clinics win or waste months. Everything I teach sits in two layers. First comes the thinking: strategy, systems and automation design. Then comes the build: AI and automation, put on top of a process that already works.

“AI exposes your weaknesses and amplifies your strengths.”
The thinking
The build
12345only now
Question
Every requirement. Who asked for it, and why?
Delete
Every step you can. Add back only what proves necessary.
Simplify
What survives. Fewer handoffs, fewer forms.
Accelerate
What is left, until it runs smoothly.
Automate
AI goes last.

Almost everyone's instinct is to jump straight to step 5: buy the software, set up the AI. But automating a process bakes it in. If the process was bloated, you have made the bloat permanent and expensive to unpick. Even Musk automated the Tesla Model 3 line before questioning it, then pulled the robots back out and called it his mistake.

“I'm a strategist first. If you're about to build something inefficient, I'll tell you.”
AI is a team member you brief

If you can train a person to do a task in your clinic, you can train AI to do it too. The output is only as good as the setup. So I teach AI the way your clinic actually runs, through your SOPs, workflows, onboarding and training. You build reusable systems your team runs on, and that train new people without you in the room.

AI drafts. You decide.

You approve, correct or redirect. It learns, and each round needs less from you. Every agent has approval rules, so nothing reaches a patient or the public without sign-off.

“I don't give my AI full control, and I don't suggest you do either. Not until your system runs so well you barely have feedback left to give.”

That takes 3 to 4 months of consistent use and feedback. The same as any new team member getting good at their job.

A structure that compounds. Build it right from day 1.

Your data goes in governed and secured. Chief of Staff manages the departments, each with its own agents and skills, all drawing on the same AI brain. Every output has a human in the loop.

01 · DATA IN02 · DECIDE03 · MANAGEBusiness dataFinance dataPatient dataprivacy-law compliantGOVERNED & SECUREDBusinessdecisionson live, clean dataChief ofStaff04 · DEPARTMENTS05 · AGENTS06 · APPSOne department at a timeMarketingOperationsManagementStrategyEA+ the next onePatient-facingagentsInternal opsagentsApps withagentsembeddedApps builtfrom theoutputHuman inthe loopmanages the agentsstrategy first,AI lastonly what your clinic needsyou approve,correct orredirectstart with Marketing,briefed like a new team memberTap to enlarge

Safe by design. Governed from every level.

Every level comes with an AI policy for your clinic, the privacy and patient data essentials, and a way to judge AI products before you buy them.

1
Human in the loop
Nothing patient-facing goes out without your sign-off.
2
Your clinic AI policy
Customised from the template, so your whole team works to the same rules.
3
Patient data stays put 🔒
New tech on the block allows for patient data to flow through in a secured way (this is revolutionary, thanks to new tech that's in the market).

What it really costs to run, plainly.

Your AI plan
I run all three of my businesses, with a lot automated, on one Claude Max plan, and I don't believe most clinics need more. Part of the work is finding the cost-effective way inside that plan.
Hosting
Some builds, like a portal your team logs into, need hosting. The cost depends on what you build. You will know what to expect before you build it.
Token use
This is where money gets wasted. Some owners spend $3,000 a month by building too much at once. Built the right way, yours runs lean.
Why I build it this way
“Built the right way, with the thinking done first, your system runs lean.”

Everything I teach comes from my own clinics, built and tested with a real team, real payroll and real patients.

Winnie Wu
Physiotherapist and founder of The Clinic Project

Each level builds on the last.

Level 1
Prompting
Level 2
Custom AI
Level 3
Connected AI
Level 4
Automated AI
Level 5
Orchestrated AI
Practical AI for Clinics
Co-Building Days · In person
The shortcut
Tap to enlarge

Who this is for, and who it isn't.

This is for you if

You set the standards in your clinic and build the systems everyone else works from. Your clinic has SOPs, or you're ready to write them as you build. You or your team already use AI, and you want shared rules and a system that compounds. You're willing to keep a human in the loop for the first 3 to 4 months, because you want to stop being the only person who knows how the clinic runs.

This isn't for you if

You've never used AI before: start there first. You want AI for clinical notes or anything that touches patient data. You have no SOPs and want plug and play, because nothing can be automated until it's systemised and tested. Or you want to hand AI full control and walk away, or chase every new tool. We build one system you'll actually use.

A note from Winnie

I've helped 200+ allied health clinic owners in Australia and Canada grow their businesses since 2023, and taught AI to 74 clinics in 2026. Coaching that many owners taught me what stops people. More often than not, it's implementation. So I won't hand you a library you'll never open.

In your corner, Winnie

200+
clinic owners coached
74
clinics taught AI in 2026
25+
agents and skills in my clinics
15 hrs
saved every week

Build it at the Co-Building Day

The best of both worlds, in one room.

Your host
Winnie Wu

I'm a physiotherapist, CEO of Papaya Clinic and Movement Laboratory, and founder of The Clinic Project. I lead a team of 35 and run three businesses in four working days, on the systems I teach.

Co-host
Barry Nguyen

A physiotherapist, clinic owner, software engineer and the founder of Cliniscribe, a platform most physios already know and use. On the day, he leads governance and the technical build.

Winnie brings the ideas and strategy. Systems and design thinking are her zone of genius.

Barry brings the guardrails, rules and boundaries.

We both run practices with different team sizes, so you get the allied health perspective in the room. No one else in the market offers this mix of skills and insight.

STRATEGY AND USE CASES test refine GOVERNANCE AND SAFETY kept safe ideas run wild
INTERMEDIATE

Your AI HQ

Built inside your AI platform, one department at a time.

pick one (our suggestion is Marketing)
  • MarketingIf you haven't done this before
  • Operations
  • Finance
Inside each department
skillsagentsgovernancebrainautomationsanalysisgeneration
ADVANCED

Your App

Built to expand: data, dashboard, workflows inside.

pick one: we will strategise and find the best use case for you, buildable in one day and enough for you to learn and expand in the future
  • Business App
  • Admin App
  • Chief of Staff
Example apps
HRPayrollStock managementComplianceFormsPerformanceExpandable
build once, expand

Let's be frank, what are your options if you want to learn AI?

OptionWhat to considerOur take
Hand it to someone to build for youBe prepared for quotes from $10k to $20k.how do you maintain it? relying on them for every update?
Buy a productHow many subscriptions will you own?build yours, so you're not sold to
Hire a developerWant to throw in $120k?$120k?
Attend another build dayPay $5k to $15k for build days, with no healthcare background or insights.you get the best of two worlds with Winnie and Barry. it's a no brainer

Why am I teaching you, when I could sell you an expandable portal with a subscription?

What was not possible before is finally possible. With a glimpse of hope, I want our creativity to run wild instead of letting others solve your problems for you.

Using AI is a skill, and it's a skill that compounds. It will never be set and forget. Buying a platform will never be as good as building your own (unless it's a scribe platform).

This is the best era to learn AI. If you can't keep up, or you choose to shut your eyes to what AI is capable of, you will get left behind.

You don't have to be techy. You just have to think systematically, and if you're struggling, you get two powerhouse humans in the room.

“I want to teach you a skill that compounds, I don't want you to be sold to. There's no 'set and forget' with AI in this era. Stay ahead of the game, learn it.”

Common questions.

What will it cost to run after the day?You own every account. Your ongoing costs are your AI plan, any hosting your build needs and the tokens you use. We go through your likely costs on your 1:1 call.
What if my PMS doesn't integrate?Then it can't be done, and we'll tell you so. We have already explored the options, from APIs and MCP connections to the workarounds people try on their own. When your PMS can't connect, strategy takes over: we work out what data you actually need and how to make your portal work around it.
I've done the course, or I'm a TCP member. Is there a discount?No. Every builder gets the same level of support and tailoring, so the price is the same for everyone. Community members get first access to places instead.
I keep starting the course and not finishing it. Is the day for me?Yes. That's what Intermediate is for. We set up your AI-HQ and your first department with you, so you're building on something that runs.
Who checks the payroll and KPI calculations?You do. The tools prepare the numbers the same way every time, and you verify them against your awards and contracts before anything is paid.
What happens if something breaks later?You'll have the skills to troubleshoot, two group Q&A calls in the 2 months after, and the TCP community for questions.
How long until it runs without much input from me?Expect 3 to 4 months of consistent use and feedback. The same as training a new team member.
Can I use this for clinical notes?No. Use purpose-built healthcare platforms for anything that handles patient data.
in the room with you

One pathway, two steps.

Step 1 · Self-paced · Levels 1 to 4

Practical AI for Clinics

The full course. Build your AI operating system one department at a time, in your own clinic. 12 months access, updated as platforms change.

Step 2 · In person

Co-Building Day

Intermediate · Level 4
The fast-track. One full department built end to end.
Advanced · Level 5
Your business portal, with a Chief of Staff on top.

Included with each Co-Building Day: the full Practical AI for Clinics course, your AI-HQ installed before Day One, prep work and a 1:1 brainstorming call with Winnie. The full day, then two group Q&A calls within 2 months after.

Investment · Book now
EventWhenInvestmentBook
Practical AI for Clinics
Self-paced, Levels 1 to 4
Start any time$880
No GST
Book now
Melbourne CEO DayFri 19 March 2027$700
No GST
Book now
Melbourne CEO Day + AI Co-Building Day
The Melbourne pathway
Fri 19 and Sat 20 March 2027$3,500
No GST
(Getting Melbourne CEO Day for free!)
Book now
Sydney Co-Building Day *Fri 30 July 2027$3,500
No GST · 50% deposit locks it in
Book now
Sydney CEO Weekend
2 days
26 to 27 Nov$1,250
No GST
Opening soon

* Sydney, July 2027: what we build may change. AI moves fast. When I taught Claude in May 2026, Claude Design had only just launched, and new tools have arrived every few months since. By July the easiest way to build what your clinic needs may look different, so we always teach what is right at the time of the day.

Places are non-refundable but transferable. Co-Building Days are capped at 12 clinics per level, and you choose your level when you book. TCP community members get first access, and there is no alumni or community discount: every builder gets the same support and tailoring.

Set the standard once. Let the system hold it.THECLINICPROJECT.COM/AIFORCLINICS
Book now